Email Isn’t Dead—It’s the Best Deal in Marketing.
Why the Most Underrated Channel Still Delivers the Highest ROI (If You Know How to Use It)

The Myth of the “Dead” Inbox
“Email is dead.”
We’ve heard that phrase more times than we can count. And yet, every day:
- 4.5 billion people check their inboxes.
- Over 347 billion emails are sent.
- Businesses still drive more revenue from email than any other digital channel.
So, is email really dead? Or are people just doing it wrong?
Here’s the truth: email marketing isn’t dead—it’s just evolved.
Done well, it’s still the most cost-effective, high-converting, relationship-building tool in your marketing toolbox.
Let’s unpack why email is still the best deal in marketing—and how to turn it into a true growth engine for your business.
Part 1: The Case for Email—By the Numbers
Before we dive into strategy, let’s look at the hard data.
1.1 Email Delivers the Highest ROI
According to Litmus, email marketing delivers an average ROI of $36 for every $1 spent. In some industries, it’s as high as $45–$50.
Compare that to:
- Paid ads: Average ROI of $2–$4
- Social media: Difficult to track and often low-converting
- Influencer marketing: Hit-or-miss unless hyper-targeted
Email wins—not because it’s flashy, but because it’s direct, personal, scalable, and cost-effective.
1.2 People Still Prefer Email
Surveys show that:
- 72% of consumers prefer to receive promotional content through email, compared to just 17% via social media.
- 61% of customers say they enjoy receiving weekly emails from their favorite brands.
It’s not about more emails. It’s about better ones.
Part 2: Why Email Marketing Still Works (When Done Right)
2.1 You Own the Relationship
Your social media followers? They belong to the platform.
Your email list? That’s yours. Forever.
No algorithm throttling. No paid reach limits. No random shutdowns.
With email, you’re in control. That’s real marketing equity.
2.2 It's Personal—and Personalized
Modern email platforms let you:
- Use dynamic content tailored to each subscriber
- Trigger messages based on behavior (e.g., abandoned cart, page visit, download)
- Segment lists by interest, purchase history, geography, and more
The result? Emails that feel like conversations—not campaigns.
2.3 It’s Perfect for Every Stage of the Funnel
- Top of Funnel (TOFU): Welcome sequences, lead magnets
- Middle of Funnel (MOFU): Nurture emails, educational content, webinars
- Bottom of Funnel (BOFU): Urgency campaigns, case studies, discounts
- Post-Purchase: Upsells, satisfaction surveys, retention campaigns
Few channels can move users through the entire buyer journey like email can.
Part 3: Why So Many People Think Email Is Dead
3.1 Because Bad Emails Are Everywhere
Let’s be honest. Most marketing emails are:
- Generic
- Irrelevant
- Poorly designed
- Sent too often—or not enough
- Disconnected from user behavior
No wonder people get annoyed. The problem isn’t email—it’s poor execution.
3.2 It’s Treated Like a Chore, Not a Strategy
Many businesses:
- Send newsletters out of obligation, not intention
- Treat email like a broadcast tool instead of a dialogue
- Neglect automation, segmentation, and testing
Email should be strategic, thoughtful, and data-driven—not an afterthought.
Part 4: How to Make Email Work in 2024 (and Beyond)
Let’s get tactical.
4.1 Start with a Clean, Permission-Based List
Forget buying lists. It doesn’t work—and it damages your domain reputation.
Build a real list using:
- Lead magnets (guides, checklists, templates)
- Webinars and events
- Newsletter opt-ins
- Exit-intent popups
- Content upgrades (bonus content gated by email)
Make it worth subscribing. Then nurture, don’t spam.
4.2 Segment Like Your Revenue Depends on It (Because It Does)
Segmentation increases open rates, click rates, and conversions.
Segment by:
- Demographics (age, location, job title)
- Behavior (clicks, downloads, purchases)
- Stage in funnel
- Interests or product categories
A message to everyone = a message to no one.
4.3 Automate the Journey
Set up these essential automations:
- Welcome sequence: Warm new leads with your brand story, offers, and value
- Cart abandonment: Recover lost sales with reminders and incentives
- Re-engagement: Win back inactive subscribers with personalized offers
- Post-purchase: Thank them, upsell, and invite referrals
Automations turn email into a 24/7 sales engine.
4.4 Focus on Deliverability
If your emails aren’t getting delivered, they’re not getting opened.
Improve deliverability by:
- Warming up your domain
- Using SPF, DKIM, and DMARC records
- Avoiding spammy words and phrases
- Cleaning your list regularly
- Monitoring bounce and complaint rates
Also: don’t send from your main business domain—use a warmed lookalike (e.g., @yourcompanymail.com).
4.5 Make Every Email Worth Reading
Ask this before you hit send:
- Is it helpful?
- Is it relevant?
- Is there a clear, singular CTA?
- Would I open and read this?
Write like a human. Personalize. Add value.
Then, optimize.
Part 5: What the Best Email Marketers Are Doing Differently
5.1 Using AI to Scale Without Losing the Human Touch
Tools like ChatGPT, Jasper, and Copy.ai help generate:
- Subject line variants
- A/B test options
- Automated responses
- Personalized content blocks
The key? Use AI for speed—but still review for tone, empathy, and accuracy.
5.2 Creating Mini Funnels for Every Action
Every action a user takes—clicking a link, visiting a page, opening an email—triggers a relevant follow-up.
This level of responsiveness keeps leads warm, engaged, and moving forward.
Example:
- Someone downloads your ebook → triggers a 3-day nurture sequence
- They click an upsell → follow up with a case study
- They don’t purchase → trigger a limited-time discount
It’s not just email. It’s behavior-based sales at scale.
5.3 Focusing on Lifetime Value, Not Just Conversions
Smart marketers use email to:
- Increase average order value
- Reduce churn
- Encourage referrals
- Re-activate old customers
The goal isn’t just one sale.
It’s
a customer for life.
Part 6: Real Examples of Email Done Right
Case 1: SaaS Company – Welcome Sequence
Tactic: 5-part welcome series introducing features, case studies, and tutorials
Result:
- 42% open rate
- 19% conversion to trial
- 13% trial-to-paid
Case 2: E-Commerce Brand – Cart Abandonment Flow
Tactic: 3 emails over 48 hours with urgency and reviews
Result:
- 22% cart recovery
- 9% increase in AOV with upsell email
Case 3: Service Business – Monthly Newsletter
Tactic: Personalized monthly insights + free training invite
Result:
- 58% of booked consults originated from newsletter link
- 80% show-up rate (industry avg is 40%)
Conclusion: The Best Deal in Marketing is in Your Inbox
Email marketing isn’t dead.
It’s just smarter. More personal. More automated. More measurable.
And still unmatched in ROI.
If you’re serious about growth—and tired of chasing algorithms and ad costs—email is where consistency lives.
Done right, email:
- Builds trust
- Drives traffic
- Converts leads
- Brings customers back
- Turns one-time buyers into raving fans
The inbox is still prime real estate.
It’s time to own it.